I'm a senior learning designer and L&D professional experienced at delivering data-driven, high-impact learning programmes across complex, regulated industries. I believe the best learning design happens when the designer is in the room from the start, shaping the brief, not just filling it.
I lead on strategy and design, from needs analysis through to measurement and continuous improvement. I apply ADDIE and SAM frameworks and measure outcomes using Kirkpatrick. AI tools, such as Claude Code, NotebookLM, ChatGPT, and Gemini, are a core part of how I work. I push authoring tools further with custom code.
Most recently at Intuit, I owned the learning strategy and content creation for an international sales team across EMEA, APAC, and CA/LATAM, covering everything from onboarding to product launches and AI enablement.
Previously at Risk.net, I built the eLearning capability from scratch and delivered bespoke learning programmes for clients including the European Central Bank and Bank of Canada. I was awarded Best Producer globally in 2024.
I hold a Professional Diploma in Digital Learning Design (GCU-accredited) and a BA in Modern Languages (1st class, UEA).